Terms of Use – TrueNorth HR
Last updated: 07 December 2025
1. Who we are
TrueNorth HR provides HR advisory, workplace relations, investigations, and consulting services across Australia and New Zealand. This site offers general information and a way to contact us. Using the site does not create a client relationship.
2. Not legal advice
Content on this site is general information only. It is not legal, industrial relations, or financial advice. Do not rely on it without obtaining professional advice. A formal engagement only begins once you accept our Client Service Agreement and Scope of Work.
3. Australian and New Zealand consumer law
You may have rights under Australian Consumer Law or the New Zealand Consumer Guarantees Act and Fair Trading Act. These rights cannot be excluded. Nothing in these Terms removes or limits your statutory protections.
4. Using the Site
You must not misuse the site, introduce harmful code, disrupt services, or attempt unauthorized access. We may restrict access if misuse occurs.
5. Enquiries and contact forms
Submitting an enquiry does not establish a consulting relationship. Engagement begins only once you formally accept our proposal, Client Service Agreement, and Scope of Work.
6. Intellectual property
All content is owned or licensed by TrueNorth HR. You may print or view content for internal use only. You must not reproduce or distribute content without permission.
7. Third‑party links
We are not responsible for external websites linked from this site. Accessing them is at your own risk.
8. Availability and changes
We may update or modify the site at any time. We do not guarantee continuous availability. Updated Terms apply once published.
9. Disclaimer
The site is provided “as is”. We make no warranties about completeness, accuracy, or reliability. We are not responsible for loss arising from reliance on content, system issues, or unauthorised access, except where required by law.
10. Limitation of liability
Subject to mandatory consumer guarantees, our liability for site use is limited to AUD/NZD $100. Where required by law, remedies may be limited to re‑supply of services or paying for re‑supply.
11. Privacy and cookies
Our Privacy Policy explains how we handle personal information and use cookies. By using the site, you agree to these practices.
12. Security
We take reasonable steps to protect information but cannot guarantee full security. You are responsible for your devices and must notify us of any suspected breaches.
13. Governing Law
If accessing www.truenorth-hr.com.au, Australian Capital Territory law applies. If accessing www.truenorth-hr.co.nz, New Zealand law applies. Users outside AU/NZ must follow local laws where they align with these Terms.
14. Severability
If any part of these Terms is invalid, the remaining parts still apply.
15. Contact us
Australia: info@truenorth-hr.com.au
New Zealand: info@truenorth-hr.co.nz