Privacy Policy – TrueNorth HR
Last updated: 07 December 2025
1. About this Privacy Policy
This Privacy Policy explains how TrueNorth HR collects, uses, stores, and discloses personal information across Australia and New Zealand in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and the Privacy Act 2020 (NZ) and its Information Privacy Principles (IPPs).
2. What personal information we collect
We collect business contact details, investigation-related information, HR records, sensitive information where lawful, and website analytics data.
3. How we collect personal information
We collect personal information directly from individuals, from clients engaging our services, witnesses, documents, or publicly available sources, in line with legal obligations.
4. Why we use and disclose personal information
We use personal information to deliver HR advisory and investigation services, manage engagements, comply with legal obligations, and improve operations.
5. Legal basis for handling personal information
Our handling is based on contractual necessity, legal obligations, legitimate interests, and consent where required.
6. Cross-border disclosures
Information may be accessed or stored overseas. We take reasonable steps to ensure protection consistent with APP 8 and NZ IPP 12.
7. Who we share information with
We may share information with clients, investigation participants, advisers, IT providers, or regulators when lawful and necessary.
8. Security and retention
We take reasonable steps to protect personal information and keep it only for as long as needed for legal, operational, or engagement-related purposes.
9. Access and correction
Individuals may request access to or correction of their personal information, subject to lawful exceptions.
10. Cookies and analytics
We use cookies to improve site functionality and user experience. You may disable cookies in your browser settings.
11. Complaints
Concerns may be raised with us or with the OAIC (Australia) or the Office of the Privacy Commissioner (NZ).
12. Contact us
Australia: info@truenorth-hr.com.au
New Zealand: info@truenorth-hr.co.nz
13. Changes to this Policy
We may update this Policy periodically to reflect legal or operational changes.